Our Processes

Executive Leadership To create and lead a company that will maintain a competitive advantage during changing times many executives will have to transform their organizations. Click here for more information.
Leadership There is an over abundance of managers but there are very few true leaders. Click here for more information.
Management Effective managers are a key ingredient for increased profitability and growth for organizations. Click here for more information.
Supervision Supervisory development is a process that makes supervisor and team leadership development not only possible, but also eminently profitable. Click here for information.
Sales Success in the world of sales depends on your ability to reinvent yourself and your processes then apply them for improved results consistent to your customer's needs. Click here for more information.
Time Management Time management is not a time management issue. Click here for more information.
Customer Loyalty The mastery of customer service can mean the difference between success and failure. Click here for more information.
Strategic Planning The best way to predict the future is to create it! Click here for more information.
Effective Personal Productivity Gain control over your time. Click here for more information.
Dynamic Communication Perfect your communication styles. Click here for more information.

At Potential to Performance, we are experts in leadership training and human performance development of new managers, young executives and emerging leaders.

We partner with organizations like yours who know that the return on investment in human capital is between 144% and 788% (click here to request a copy of the research material).

Your company will see higher profits, enjoy greater savings of time and money, and these results will be produced with more ease than ever before.

How do we do it? We use diagnostics, assessments, training and coaching to zero in on specific areas for development. Our powerful and proven processes have been used successfully by many leading companies.

Click here to request a list of companies who have benefited from our processes.

Executive Leadership

Issues covered:

  • The Challenge Of Leadership
  • Vision
  • Change Management
  • Organizational Alignment
  • Goal Accomplishment
  • Effective Planning
  • Leadership Responsibility
  • Understanding Human Potential
  • Collaborating
  • Building Teams
  • Motivation
  • Understanding Behavior
  • Building Success Attitudes And Habits
  • Communications

Measurable results:

  • Increased market share
  • Maximized return on intellectual capital
  • Increased shareholder earnings
  • Strengthened focus on customers
  • Realized greater employee contribution
  • Defined strategic direction
  • Developed and sustained corporate values
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Leadership

Issues covered:

  • Leadership And You
  • Tapping Into Our Hidden Potential
  • Motivation Behavior Conditioning
  • Attitude Development
  • Personal And Organizational Goal Setting
  • Roadblocks To Success
  • Creative Power And Visualization
  • Managing Your Time
  • Communication
  • Delegation
  • Decision Making And Problem Solving

Measurable results:

  • Being more in control of your future
  • Increased revenue
  • Increased profitability
  • More personal time
  • Clear and focused direction
  • Enhanced leadership ability
  • Results oriented attitudes
  • Developing a team
  • Creating a vision for direction and decision making
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Management

Issues Covered:

  • Manager As Leader
  • Criteria For Goal Setting
  • Order Of Values
  • Solution And Action Steps
  • Confidence
  • Attitude Motivation
  • Transaction Analysis
  • Timing And Decisions
  • Management And Communications
  • Making The Most Of Your Time
  • Subordinate Development
  • Creating A Problem Solving Environment

Measurable results:

  • Cohesive, energized teams
  • Reduced turnover
  • Improved profits
  • Developed and sustained corporate values
  • Professional expectations accomplished
  • Increased market share
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Supervision

Issues Covered:

  • The Roles And Functions Of An Effective Supervisor
  • Developing Confidence
  • Time Management
  • Motivation
  • Improved Performance
  • Taking Corrective Action
  • Delegation
  • Problem Solving

Measurable Results:

  • Dynamic Teams
  • Lowered cost of doing business
  • Strengthened individual
  • Increased revenues and profits
  • Added value processes
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Sales

Critical Issues Covered:

  • The Need To Reinvent Yourself
  • The Buying Process
  • Building Positive Attitudes
  • Resistance To Change
  • Prospecting
  • The Role Of Goals
  • A Solution For Every Obstacle
  • Referral Sources
  • Centres Of Influence
  • The Sales Funnel
  • Communication Skills
  • Appointments
  • The Steps Of The Sale
  • Effective Questioning Techniques
  • Building A Case For Action
  • Effective Presentations And Proposals

Measurable Results:

  • Increased sales and market share
  • Strengthened focus on Attracting and servicing clients
  • More repeat business
  • Competitive business converted
  • Increased income
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Time Management

Issues covered:

  • Getting Organized
  • The Importance Of Meaning
  • The Three D's
  • Goal Setting
  • Investing Your Time
  • Reacting vs. Acting
  • Stress Management
  • Procrastination
  • Planning And Priorities
  • Attitude Development
  • Learning To Say No

Measurable Results:

  • Reduced stress
  • Development of time conscious attitudes
  • Ability to accomplish more in less time
  • Increased productivity
  • Solidified purpose, vision and values
  • Enhanced balance
  • Accelerated Goal accomplishment
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Customer Loyalty

Issues Covered:

  • What Do Customers Want?
  • The Value Of Customer Loyalty
  • The Role Of Empathy And Effective Listening
  • How To Identify The Critical Connection Points In Client Interaction
  • Developing Trust
  • Managing Your Emotions, Stress And Impulses
  • Developing Goals For Positive Behaviour Change

Measurable Results:

  • Customer loyalty
  • New customer growth
  • Decreased customer complaints
  • Increased sales
  • Satisfied employees
  • Improved profitability
  • Customer referrals
  • Loyal and focused staff
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Strategic Planning

Issues covered:

  • Basic Foundation
  • Business Philosophy
  • Vision Statement
  • Values And Principals
  • External Assessment
  • Internal Appraisal
  • Mission Statement
  • Goal Implementation

Measurable results:

  • Increased market share
  • Maximized return on intellectual capital
  • Strengthened focus on attracting clients
  • Greater employee contribution
  • Motivated employees
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Effective Personal Productivity

Course objectives:

  • Learn how to save 2-3 hours a day
  • Augment your productivity by 15-20%
  • Learn to gain control over your time and achieve balance
  • Reduce your stress levels
  • Plan your actions around your priorities
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Dynamic Communications

Course objectives:

  • Develop a better understanding of yourself and those around you
  • Learn your personality type through the DISC Assessment
  • Understand body language
  • Recognize and influence the different personality types
  • Know how to adapt to different communication styles
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